What is an AI SDR? What it does, what it can't, and how to choose

An AI SDR handles research, first emails, follow-ups and replies. What AI sales assistants can and can't do, autonomous vs approval-first, what to check.

Short answer: An AI SDR (AI sales development representative) is software that uses AI for the repetitive parts of an SDR's job: finding and researching prospects, writing first emails and follow-ups, and sorting replies. An autonomous AI SDR sends on its own; an approval-first assistant has a person approve each email before it goes.

What does an SDR do?

A sales development representative finds potential customers, researches them, makes first contact and passes anyone interested to a salesperson with a meeting booked. Most of the day goes on research and writing.

What AI can take on

  • Finding target businesses and scoring how well they fit
  • Picking out a concrete detail from the company's website
  • Writing a short, personal first email and the follow-ups
  • Sorting replies into interested, later, not interested and so on
  • Offering meeting times to people who are interested

What it doesn't do well

  • Filling gaps the website doesn't cover (this is where invented details creep in)
  • Knowing your brand's sensitivities and your sector's language out of the box
  • Making legal judgements or carrying responsibility
  • Handling difficult objections and negotiation

Autonomous AI SDR or approval-first assistant

Autonomous AI SDRApproval-first assistant
SendingThe AI sends on its ownA person approves, then it sends
ControlRules and spot checksEvery draft is seen
Cost of a mistakeCan be repeated at volumeCaught before it's sent
Time savedHighestHigh (approving takes seconds)
Best forHigh volume, little brand riskBrand reputation, local markets, legal caution

What to check when choosing

  • What is the personalisation based on, and can you see the source?
  • Whose mailbox does it send from, and with what daily limits?
  • Are replies sorted, and do follow-ups stop when someone replies?
  • Contract terms: monthly, quarterly or annual; per seat or credits?
  • Which languages and countries does it handle well?

Where Repmight fits

Repmight is an approval-first AI sales assistant. It finds businesses, reads their websites, drafts an email around a detail it found and sorts the replies. Emails go out from your own mailbox once you've approved them, and you can set up rules for auto-approval if you want to.

FAQ

Will AI SDRs replace human SDRs?

They can take over much of the repetitive research and first-contact writing. Conversations, relationships and closing deals are still done by people.

Do AI-written emails get marked as spam?

Spam filters look at relevance, volume, authentication and complaints, not at who wrote the text. Personal, well-targeted emails sent in small numbers aren't a spam risk in themselves.

Repmight does all of this for you